Shipping Policy

At Savoy Distribution, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below to understand how we process and deliver your purchases.

1. Shipping Destinations

We currently ship to:

  • Only United States
  • If you are outside our shipping zones, please contact us for special arrangements.

2. Processing Time

  • Orders are processed within 3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Custom or special-order items may require additional processing time.

3. Shipping Methods & Delivery Time

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 3-5 business days.
  • Express Shipping: Estimated delivery within 2 business days.
  • Local Pickup (if applicable): Available at our warehouse by appointment.

Delivery times may vary based on your location and external factors beyond our control (e.g., weather, carrier delays).

4. Shipping Costs

  • Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
  • Free shipping is available for orders over $[X] (if applicable).
  • Additional charges may apply for oversized, heavy, or fragile items.

5. Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number.
  • Use the tracking link provided to monitor your shipment’s status.

6. Lost, Stolen, or Delayed Shipments

  • We are not responsible for lost or stolen packages after they are marked as delivered.
  • If your package is delayed, please contact the carrier first. If you need further assistance, reach out to our support team.

7. International Shipping (if applicable)

  • International customers are responsible for any customs duties, taxes, or import fees.
  • Delivery times may vary due to customs processing.

8. Returns Due to Incorrect Address

  • If a package is returned due to an incorrect or incomplete address, customers are responsible for reshipping costs.

9. Contact Us

For any shipping-related inquiries, please contact us: savoydistributionemail@gmail.com